Professional Skills

Professional skills include abilities that help fraternity/sorority professionals excel in their positions.

• Navigating Complexity: Supporting collegiate fraternal organizations involves multiple functional areas and complex issues that have multiple causes and contributors with no perfect or obvious solutions. Fraternity/sorority professionals must be able to acknowledge, navigate, make quality decisions, and lead through these complex issues.
• Operating Strategically: There is no shortage of work to be done in supporting collegiate fraternal organizations, and not all work is equal in importance or urgency. Fraternity/sorority professionals must be able to coordinate multiple competing priorities, consider long-term implications of their work, use limited resources intentionally, and organize work in a way that produces the best results.
• Driving Results: Universities and fraternal organizations are being called to demonstrate measurable progress in the many issues they face. Fraternity/sorority professionals must be able to deliver on institutional/organizational outcomes and demonstrate effective use of institutional/organizational resources.
• Working across Differences: College fraternal organizations serve a diverse population of students and are supported by various stakeholders with contrasting viewpoints. Fraternity/sorority professionals must be able to engage productively with those who have differing experiences and views to create environments where people are valued, respected, treated with dignity, and given the opportunity to participate fully in the community.
• Collaborating with Stakeholders: Fraternities and sororities are supported by a network of stakeholders who each have their own authority, perspective, priorities, and interest in the community. Professionals who work with these organizations must take personal responsibility for working collaboratively with each stakeholder group in order to capitalize on shared interests and navigate conflicting priorities.
• Driving Vision and Purpose: Facilitating continuous improvement in fraternity/sorority life requires interpersonal skills to align stakeholders around shared aspirations for the future. Fraternity/sorority professionals must be able to dream, create, articulate, design, and champion a vision and milestones for fraternal organizations that support their mission and values.